Order Cancellation Policy
Once you submit the order with Xmaspharmacy you may submit the order cancellation request to us within 12 working hours of ordering, once the order made for final shipment or if it has not already been shipped order will not be cancelled. One of our representatives will get in touch with you shortly Please submit a Support Ticket.

Our Return Policy
We supply only branded generics in compliance with FDA approve pharmaceuticals, Xmaspharmacy.com does not accept any returns on generic mediations. If you’re received an incomplete order or missing pills or if you are not happy with the product, and would like to receive a refund, please submit a ticket here.

Our Refund Policies
If for some reason your order did not show up or got damaged, we can issue a full refund or we can send you another package FREE on your request. We will ask you to first allow 21 business days from the day the order was shipped. If after those 21 days, you have not receive the package, or if you received notification by Customs that your package was on hold or returned to sender, please send us a ticket (Refund section) and we will take care of your request promptly.

Please Note: If you have any queries regarding your transaction, please contact us, please submit a ticket here