Our Help section includes Answers to most of your questions. If you can't find the answer you need, contact us

  What are generic drugs?
 A generic drug must contain the same active ingredients (the specific chemical ingredient that makes the drugs work) and be equivalent in strength, and dosage to the original brand-name product. The inactive ingredients are used only as additives for color, flavor, binding, or to bulk drugs. By choosing a generic medication, you can save a significant amount of money. All the generic medicines are same in chemical composition as that of brand equivalent, since the active ingredient (molecule) is same and execute the same theoretical desired result.
Example: Generic Viagra generic brands such as (Kamagra 100mg, Caverta 100mg and Kamagra Oral jellies) produces the same desired potent effects as that of Brand Viagra since both contains same active drug Sildenafil Citrate 100mg, thus buying a generic medication one pays less but gets the very same result.

 Why are generic medicines so cheap?
  Manufacturers of generic drugs do not have to spend more money for Research and Development (R&D), Hefty promos on Brands Advertisement and so on where as generic drugs manufacturer do not have to spend so much money brand making Consequently, significant a large part of the costs savings can be passed along to you from manufacturer to direct end customer (patients).

 Are these the same quality medications that I can buy at home?
  We offer brand name and generic medications that undergo rigorous quality and exceptionally high manufacturing standards, along with a stringent approval system overseen by the authorities of FDA. Many of the medications available in here are the same as sold in USA, Canada, UK, Europe and Worldover. However, some medications may have a different Brand name or look different than what you are familiar with.

 Who makes the generic drugs and are they safe?
  The generic drugs available in here are subject to the same stringent approval and regulatory process as brand name drugs and are used by millions of people on a daily basis. The drugs we supply from original manufacturers are world renowned, and all the products are manufactured under the USFDA approved manufacturing units that assures and ensure all the generics medications meet international Safety, Quality, Purity and Potency requirements by the USFDA authorities.

 Your pills do not look like the brand name medication. The pills I have received have a different name printed on them. Why?
  All generic drugs have exactly same active ingredients as the brand pills. However, names and appearance (shape and color) of medications can be and are always patented and should be treated as the intellectual property. Thus using the name and the shape of the brand pills a manufacturer producing generic medications will be accused of the copyright infringement. This reasons why generic pills look different; they are of a different color and have a different shape if compared to a brand name pill.

 How can I be sure of the quality of the pills you offer?
  Safe and High quality of the medications is our primary concern. All the medications we supply are manufactured by US FDA approved manufacturer.

 Where are the medications shipped from?
  The medications are shipped from US, UK and India. Depending upon the nearest geographical location of the customers shipping address we ship accordingly more.

 Can my order be delayed at customs?
  If this happen, you'll be informed. If you have any problems with getting your order, please let us know and we will try to resolve the problem. If again the parcel does not release by the custom we will do FREE Reshipment of your parcel.

 How much will I have to pay if you Reship the product?
  All the Reshipment will be done FREE of charge. No additional charges will be applied to you absolutely FREE!

 Why is the price different from the last time that I ordered?
  The prices may change due to manufacturer price changes, changes due to market or exchange rates from time to time.

 How safe is the information that I enter on this website?
  We use the latest advanced encryption technology (SSL) to protect all your personal information. Any information provided will not be share or seen by anyone not associated with www.xmaspharmacy.com

 How do I know if my order is being processed?
  You may log in to My Account with your username and password and view where your order stands. Otherwise, please feel free to contact us regarding any questions.

 Do I need to fill out the forms each time I place an order?
  If you are an existing patient who wants to fill additional prescriptions, you do not need to fill these forms again. However, if there has been a change in your medical condition and/or medications please update us. Otherwise, simply mail your prescriptions so that we can process your prescriptions.

  How long will it take to process my order?
  All the placed order will be processed within 24 working hours.

  What are the payment methods you accept?
  We accept payments by Visa Credit Card & Master Card. All your credit card information is encrypted using SSL (secure socket layer).

 Do I need a prior prescription to buy medications online at Xmaspharmacy?
  Most of the medications we sell do not require prior prescription. If any of the products mark a prescription, please send it to support@xmaspharmacy.com, along with your Order Number and your full name.

 How long will it take for me to receive my medication?
  We ship via Express Insurance courier and average delivery times are 5 to 7 business days. More...